Teamlease Skills University
  • Employment Linked Skilling Program-Retail Sales Associate
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  • Course data
    Overview
    Syllabus
    ELSP RSA - Syllabus
    Pre-Test
    Applications of Computers in Business
    Business Communication Skills
    Corporate Etiquette
    Data Skills
    Sales Skills
    Domain Knowledge - Retail Sales Associate
    Module 1 : Applications of Computers in Business
    Video-Computing Device
    Video-Parts of Computer
    Video-What is Computer
    Video-Memory-part 1
    Video-Memory-part 2
    Video-Memory-part 3
    Video-MS Windows-part 1
    Video-MS Windows-part 3
    Video-MS Windows-part 2
    Video-MS Windows-part 4
    Video-Microsoft Word-part 1
    Video-Microsoft Word-part 2
    Video-Microsoft Word-part 3
    Video-Microsoft Office
    Video-Microsoft Word-part 4
    Video-Microsoft Word-part 5
    Video-Microsoft Word-part 6
    Video-Microsoft Word-part 7
    Video-Microsoft Word-part 8
    Video-Microsoft Word-part 9
    Video-Microsoft Word-part 10
    Video-Microsoft Excel-part 2
    Video-Microsoft Excel-part 1
    Video-Microsoft Excel-part 3
    Video-Microsoft Excel-part 4
    Video-Microsoft Excel-part 5
    Video-Microsoft Excel-part 6
    Video-Microsoft Excel-part 7
    Video-Microsoft Excel-part 8
    Video-Microsoft Excel-part 9
    Video-Microsoft Excel-part 10
    Video-Microsoft Excel-part 11
    Video-Microsoft PowerPoint-part 1
    Video-Microsoft PowerPoint-part 2
    Video-Microsoft PowerPoint-part 3
    Video-Microsoft PowerPoint-part 4
    Video-What is Internet
    Video-Basic Internet Terms part-1
    Video-Basic Internet Terms part-2
    Video-Internet Security
    Video-Internet Applications
    Glossary Words-Applications of Computers
    Video-Introduction to Digital Devices (Hindi)
    Video-Operating Digital Devices (Hindi)
    Video-Communications Using The Internet (Hindi)
    Video-Introduction To The Internet (Hindi)
    Video-Applications Of Internet (Hindi)
    Video-Setting up and working of a computer (Hindi)
    Video-Use of computers in office automation
    Video-Applications of Computers
    Video-Computers in daily life
    Textual Notes-Applications of Computers-1
    Textual Notes-Applications of Computers-2
    Textual Notes-Applications of Computers-3
    Textual Notes-Applications of Computers-4
    Textual Notes-Applications of Computers-5
    Textual Notes-Applications of Computers-6
    Snakes and Ladders
    Hangman-Guess the Correct Word
    Glossary-Computers-for Games
    Module-2- Business Communication Skill
    Video-Introduction to Business Communication
    Video-Communication Barriers
    Video-Body Language
    Video-Active Listening
    Video-Asking Questions
    Video-Written Communication-part 2
    Video-Written Communication-part 1
    Video-Negotiation
    Video-Interview Skills
    Video-Presentation Skills
    Video-Speaking Like A Star
    Glossary Words-Communication
    Video-Speak English with confidence
    Video-Negotiation Skills
    Video-Common Interview question and answers
    Textual Notes-Communication Strategy - by MITEDU
    Textual Notes-Business Communication Skills-1
    Textual Notes-Business Communication Skills-2
    Textual Notes-Business Communication Skills-3
    Textual Notes-Business Communication Skills-4
    Textual Notes-Business Communication Skills-5
    Cryptex-Word Puzzle
    Hangman-Guess the Correct Word
    Module -3 Corporate Etiquette
    Video - Introduction, Types of Etiquette
    Video - Time Management
    Video - Time Matrix
    Video - Managing Time Effectively
    Video - Time Management Summary
    Video - Clothing Etiquette
    Video - Women Dressing
    Video - Clothing Etiquette Summary
    Video - Desk Etiquette
    Video - Desk Etiquette Summary
    Video - Using Mobile Phone
    Video - Telephone and Mobile Etiquette Summary
    Video - Telephone and Mobile Etiquette
    Video - E-mail Etiquette
    Video - Don’ts of Internet
    Video - Internet and E-mail Etiquette Summary
    Video - Attending the Meeting
    Video - Leading the Meeting
    Video - Meeting Etiquette
    Video - Visiting Card Etiquette
    Video - Business Protocol
    Video - Meeting Etiquette Summary
    Video - Be a Team Player
    Video - Manage Your Emotions
    Video - Team Interaction Etiquette Summary
    Video - Communication Traps
    Hangman-Guess the Correct Word
    Snakes and Ladders
    Video - Internet and E-mail Etiquette
    Module - 4 Data Skill
    Video - Data skills Introduction
    Video - Data Sources & Tools
    Video - What is Business Intelligence
    Video - Analyzing Quantitative & Qualitative Data
    Video - Being Data Analyst
    Video - Data Driven Professional
    Video - Segmentation and Lead Management
    Video - Sales Forecasting
    Video - Data Processing Tools
    Video - Managing Contacts
    Video - Advance data Tools
    Glossary Words-Data Skills
    Snakes and Ladders
    Cryptex-Word Puzzle
    Module - 5 Sales Skill
    Video-Identifying Sales Prospects
    Video-Basics of Sales Behaviour
    Video- Preparing for Tele-sales
    Video-Business to business sales
    Video-Door to Door sales
    Video-Creative Openings-part 1
    Video-Creative Openings-part 2
    Video-Active listening
    Video-Passive listening
    Video-Sales Presentation
    Video-Writing Proposal
    Video-Sales Negotiation
    Video-Objection Handling-part 1
    Video-Objection Handling-part 2
    Video-Closing the sale-part 1
    Video-Closing the sale-part 2
    Video-Following up-part 1
    Video-Following up-part 2
    Video-Relationship and Trust
    Video-Setting Goals
    Video-Defining Sales Stages-part 1
    Video-Defining Sales Stages-part 2
    Video-Managing Your Sales Pipeline
    Video-Time Management
    Video-Features and Benefits, match to Customer's need
    Video-Top Salesmen Techniques
    Video-Creating Multi-Media Sales Presentations
    Video-How to Attract Customers
    Video-Managing Data
    Video-How to sale product (Hindi)
    Textual Notes-Sales Skills-Personal skills
    Textual Notes-Sales Skills-Professional skills
    Textual Notes-Sales Skills-101 Ways to Succeed
    Glossary Words-Sales Skills
    Hangman-Guess the Correct Word
    Cryptex-Word Puzzle
    Domain Knowledge - Retail Sales Associate
    Video - Retail Sales Associate - An Introduction
    Video - Types of Markets
    Video - Features, Advantages & Benefits (FAB)
    Video - Customer
    Video - Time Management
    Video - Sales Cybernetics
    Video - Technical Jargons
    Video - Form Follows Function
    Video - Decoding Retail Start Up
    Video - Direct & Indirect Channels
    Video - Flowchart
    Video - Logistics
    Video - Types of Consumer Product
    Video - Visual Merchandising
    Video - Merchandise Presentation
    Video - Product Merchandising
    Video - Visual Brand Assets
    Video - Organisation
    Video - Example Organisational Structure
    Video - What is Organisational Culture?
    Video - The Me to We Continuum
    Video - Daily To Do List
    Video - What Can I Do To Benefit My Organization
    Video - Increased Importance of Logistics
    Video - Daily To Do List
    Video - Cycle of RMS
    Video - How do Consumers Choose Among Products and Services?
    Video - Customers Needs
    Video - What Customers Want?
    Video - What is the Difference between a want and a need?
    Video - Avoid comparing the persons experiences to your own
    Video - The secret to close the sale
    Video - Maintenance technical
    Video - Six safe work practices
    Video - Methods of Improving Housekeeping
    Video - Maintenance and Security
    Video - Maintain Personal Health and Hygiene
    Video - Health and Hygiene
    Video - How can you promote health and safety in the workplace
    Video - Safety for pregnant women in retail
    Video - Handling Customer Complaints
    Video - Responding to Criticism
    Video - Delighting Customers
    Video - Delighting Customers
    Video - Handling Customer Complaints
    Video - Building Grievance Mechanism
    Video - Maintaining Positive Environment
    Video - After Sales Service
    Video - Best Sales Pitch
    Video - Effective Sales Pitch
    Video - Customer Centric Approach
    Video - Image Building and Management
    Video - Importance of Being Responsible
    Video - Team Building
    Video - Structure of Team
    Video - Team work
    Video - Ten challenges of being part of a team
    Video - Man is a social animal
    Video - Rules to follow as a team member
    Video - My actual position in Sales market
    Video - Science of First Impressions
    Video - Difference in Good and Great organisation
    Video - Importance of Loyalty
    Video - Good Compared to Great Impact
    Textual Notes-Retail Management
    Video-Retail Management
    Mock Test
    Final Exam
    Practical Exam
    Certification
    Get Help
    Get Hired
    Video-Overcoming Job Interview Anxiety
    Video-Interview Techniques
    Video-What Skills to Put On a Resume?
    Video-Interview Preparation
    Video-Tell Me About Yourself
    Video-What Are Your Strengths?
    Video-What Are Your Weaknesses?
    Video-Why Do You Want To Work Here?
    Video-Why Should We Hire You?
    Video-What Are Your Salary Expectations?
    Video-Where Do You See Yourself in 5 Years?
    Article-Interview Preparation
    Article on Salary and other Important Points of discussion
    Video-How to make CV / Resume (Hindi)
    Video-Writing a Job Application Letter (Hindi)
    Video-Job Interview Questions and Answers in Hindi
    Video-What Are Your Strengths? (Hindi)
    Video-What Are Your Weaknesses? (Hindi)
    Video-Why You Want To Join Our Company? (Hindi)
    Video-Learn to Lead a Group Discussion (Hindi)
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    Employment Linked Skilling Program-Retail Sales Associate

    Skill Level: Beginner

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